GDPR Compliance

Last Updated: August 17, 2026

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Canadian privacy laws.

Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: When you provide explicit consent for specific purposes
Contract: To fulfill orders and provide services you have requested
Legitimate Interest: To improve our services and communicate relevant information
Legal Obligation: To comply with applicable laws and regulations

Data Controller

opal-valley is the data controller responsible for your personal information.

Contact: [email protected]
Address: 127 Maple Street, Vancouver, BC V6B 2K9, Canada

Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data under certain circumstances
Right to Restriction: Request limitation of processing of your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Order information is typically retained for accounting and legal compliance purposes.

International Data Transfers

Your data is processed and stored in Canada. If data is transferred outside Canada, we ensure appropriate safeguards are in place.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within 30 days.

Complaints

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the relevant supervisory authority.